Royall188 is committed to protecting the privacy and security of your personal data. This policy clearly explains how we collect, use, store and protect your information as a member of our platform.
Important Note: This Privacy Policy forms part of the agreement between you and royall188. By using our platform, you agree to the terms set out in this document. We encourage you to read this policy carefully in full to understand your rights and responsibilities.
Royall188 ("we", "Platform") respects the privacy of every individual who uses our services. This Privacy Policy explains in detail our practices regarding the collection, use, disclosure and protection of your personal information when you use the royall188 website and all related services.
This policy applies to all royall188 platform users including visitors, registered users, and active members. It covers all information collected through our website, mobile app, customer support chat, and any other official communication channels.
Royall188 operates in full compliance with Malaysia Personal Data Protection Act 2010 (PDPA). We recognise that your personal data belongs to you, and we act only as a responsible data controller for specified purposes and with your consent.
If you have any questions or concerns about how we handle your personal data, our privacy team is available via in-platform live chat or through our support email at any time.
Royall188 collects your personal information through several means depending on your interaction with our platform. Below is a full description of the types of data we collect:
| Data Category | Type of Information | Purpose of Collection |
|---|---|---|
| Personal Identity | Full name, identity card number (MyKad), date of birth, gender, nationality | Account registration, KYC verification, AML compliance |
| Contact Information | Email address, phone number, mailing address | Account communications, transaction notifications, customer support |
| Financial Data | Bank account number, bank name, deposit and withdrawal transaction records | Payment processing, withdrawal verification, legal compliance |
| Technical Data | IP address, device type, web browser, operating system, access log data | Account security, fraud detection, platform improvement |
| Usage Data | Game history, wagering activity, bonus activity, game preferences | Personalizing your experience, game recommendations, responsible gaming reports |
We never collect sensitive data such as health information, religious beliefs, political views, or biometric data unless specifically required by law or with your explicit consent.
Royall188 practices the principle of data minimisation — we only collect information that is genuinely necessary to operate our services safely and comply with relevant laws. No excess data is collected for purely commercial purposes.
Every piece of information we collect is used for a specific and legitimate purpose. royall188 does not use your data for purposes unrelated to the services you use. The following are the primary purposes for data use:
We will not use your data to make automated decisions that have legal or significant effects on you without human review. Any profiling carried out is solely for security purposes and to improve your user experience.
Royall188 does not sell, rent or trade your personal data to any third party for commercial purposes. However, we may share certain information in limited circumstances as follows:
In all data sharing cases, we ensure that recipients comply with data protection standards equivalent to or exceeding our own. We do not transfer personal data outside Malaysia without adequate safeguards as required by the PDPA.
Your data security is the top priority at royall188. We implement multiple layers of technical and organizational security measures to protect your personal information from unauthorized access, modification, disclosure, or destruction.
While we take all reasonable precautions, no system can be guaranteed 100% secure. If you suspect your account has been accessed without authorisation or that your data may have been exposed, please contact the royall188 support team immediately. We will respond within 24 hours and inform you of the actions to be taken.
Royall188 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage or disable cookies through your web browser settings at any time. However, disabling essential cookies may affect the full functionality of the royall188 platform. We do not use third-party cookies for advertising or remarketing purposes without your consent.
Under the Malaysia Personal Data Protection Act 2010, you have several rights regarding the personal data we hold about you. Royall188 fully respects and facilitates the exercise of these rights.
Royall188 ensures every member has full access to their data protection rights. Below is a summary of the rights you may exercise at any time.
You have the right to request a copy of all personal data we hold about you. Requests will be processed within 21 working days.
If your data is inaccurate or outdated, you have the right to request immediate correction. We will update the record within 14 days.
You may request deletion of your personal data, subject to record-keeping obligations applicable to licensed gambling platforms.
You have the right to object to the processing of your data for direct marketing purposes at any time. The objection will take effect immediately.
You may request your data in a structured, machine-readable format for transfer to another service provider at your discretion.
In certain circumstances, you may request that we restrict the processing of your data while a dispute or review is ongoing.
To exercise any of the above rights, contact the royall188 privacy team via the in-platform live chat or our support email. We will verify your identity first before processing any data-related request.
Royall188 does not retain your personal data longer than necessary for the purposes stated in this policy or as required by applicable Malaysian law.
Once the defined retention period has elapsed, your data will be securely deleted or anonymised using methods that ensure the data cannot be recovered. This process is performed automatically and periodically by our systems.
The royall188 platform is exclusively for users aged 18 and above. We do not intentionally collect, store or process any personal data from individuals under the age of 18.
If we become aware of or have reason to believe that personal data belonging to an underage child has been collected without our knowledge, we will take immediate action to:
If you as a parent or guardian suspect that your child who is underage has registered on the royall188 platform, please contact us immediately through our customer support channels and we will treat the matter as our highest priority.
Royall188 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer.
When we make significant amendments, we will:
Continued use of the royall188 platform after amendments take effect is considered acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how we protect your privacy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, you are welcome to contact the royall188 privacy team through the following channels:
We are committed to responding to all privacy-related inquiries within 3 working days and resolve more complex complaints within 21 business days. If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia's Personal Data Protection Department (PDPD).
At royall188, we believe trust is built through transparency. We hide nothing in the fine print — every data practice we follow is clearly explained here. If anything is unclear or you would like to know more, do not hesitate to contact us.
Privacy is more than just a document at royall188 — it is a core value that underpins every decision we make about your data.
All your data is transmitted and stored with 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia to protect their customers' financial transactions.
Royall188 operates in full compliance with Malaysia's Personal Data Protection Act 2010. You are protected by a local legal framework that grants you clear and enforceable rights.
Your personal data has never been and will never be sold to advertisers, data brokers, or any third party for commercial purposes. This is not merely a promise — it is a core policy that has remained unchanged since we began operations.
Our automated security system monitors all account activity around the clock. Any unusual activity pattern will trigger an immediate review and a notification to you as a proactive protection measure.
We wrote this privacy policy in plain language that everyday users can understand, not in confusing legal jargon. We believe you deserve to know exactly what happens with your data.
Our privacy team processes all data rights requests within the specified timeframes. Data access requests are processed within 21 days, corrections within 14 days, and urgent complaints within 24 hours.
Now you know how we protect your privacy. Register today and enjoy a safe, transparent, and entertaining online experience with millions of royall188 members across Malaysia.